Remote Tech Support for Blind and Visually Impaired | Screen Reader & Device Setup

Professional, accessible, and affordable online tech support for NVDA, JAWS, VoiceOver, TalkBack, Jieshuo, Windows, iOS, and Android devices.

Are you struggling with screen reader glitches, device setup, OS problems, or app accessibility? Get expert 1-on-1 remote assistance from an experienced Assistive Technology Trainer and Accessibility Auditor.


Why Trust Our Assistive Technology Support?

Welcome to aryaniraula.com.np, a trusted platform dedicated to empowering the blind and visually impaired community for over 5 years. Your tech support sessions are handled directly by Arya Niraula, an industry expert with a deep background in accessibility:

  • 10+ Years of Personal & Professional AT Experience: Daily user and advocate of assistive technology tools, screen readers, and adaptive hardware.
  • Certified Assistive Technology Trainer: Years of experience training blind, visually impaired, and low-vision users to master computers and smartphones.
  • Accessibility Auditor & Software Developer: Expert knowledge in software accessibility guidelines (WCAG), making non-accessible apps friendly for screen reader users.

Comprehensive Assistive Technology Support Services

We provide specialized remote tech support for screen reader users and visually impaired individuals across all major operating systems and devices.

1. Windows Screen Reader & PC Tech Support

Complete remote troubleshooting and setup for desktop and laptop computers:

  • NVDA Screen Reader Support Online: Installation, configuration, custom add-ons setup, TTS synthesizer integration (Vocalizer, Eloquence, eSpeak, OneCore, etc.), keyboard keystroke customization, and troubleshooting any other NVDA-related issue, bug, or glitch.
  • JAWS Tech Support and Troubleshooting: JAWS installation, script setup, graphics labeling, performance fixes, and resolving any other JAWS screen reader-related issues.
  • Windows Narrator Accessibility Setup: Configuring Narrator for basic and advanced navigation.
  • Computer Formatting & OS Maintenance: Operating system cleanup, driver updates, performance optimization, virus removal, and making your computer 100% blind, visually impaired, and low-vision friendly.

2. Mobile Phone Setup for Blind & Low Vision (iOS & Android)

Make your smartphone fully accessible and blind-friendly:

  • iPhone VoiceOver Tech Support Service: VoiceOver gesture setup, rotor configuration, typing preferences, screen recognition tweaks, and resolving any other VoiceOver or iOS accessibility issues.
  • Android TalkBack Setup for Visually Impaired: TalkBack gesture customizing, sound feedback adjustments, accessibility shortcut configurations, and troubleshooting any other TalkBack or Android accessibility problems.
  • Jieshuo Screen Reader Setup Help: Complete setup and troubleshooting for Jieshuo (Commentary Screen Reader), including custom plugins, gestures, TTS engine installation, and any other Jieshuo-related problems.
  • Accessible Mobile Phone Setup for Blind, Visually Impaired, & Low Vision Users: Configuring magnification, high-contrast modes, large fonts, display scaling, installing essential blind-friendly apps, and making smartphones totally compatible and easy to use for people with visual disabilities.

3. Productivity & Software Accessibility Support

  • Microsoft Office Screen Reader Accessibility Support: Setting up MS Word, Excel, PowerPoint, and Outlook to work seamlessly with JAWS and NVDA.
  • Google Suite Support: Configuring Google Docs, Sheets, and Drive for accessible screen reader navigation.
  • Making Third-Party Apps Screen Reader Friendly: Troubleshooting inaccessible software, configuring OCR tools, and providing step-by-step guidance or workarounds if any app or software is difficult to use with your screen reader.

Affordable Tech Support Pricing

We believe in transparent, honest, and accessible pricing for the global blind and visually impaired community.

Standard Support Session — $20 USD

Includes up to 60 Minutes of Live Support

  • Covers any technical issue, screen reader troubleshooting, software guidance, or device setup.
  • Session Extension: Need extra time? Add 20-minute extensions for just $10 USD per 20 minutes.

No Fix, No Fee Guarantee: If we are unable to diagnose or resolve your technical issue, you pay nothing!


How Our Remote Assistive Tech Support Works

  1. Step 1: Contact Us & Describe Your Problem — Reach out via WhatsApp, submit our Google Form, or send an Email describing your issue.
  2. Step 2: Connect Remotely — At your scheduled time, we connect securely via NVDA Remote, remote assistance tools (such as Quick Assist, AnyDesk, or RustDesk), or a live voice call (WhatsApp, Zoom, Google Meet).
  3. Step 3: Issue Resolved & Easy Payment — Once your technical problem is solved, pay conveniently using PayPal, Credit/Debit Card, UPI, or any other convenient payment method.

Get In Touch & Request Tech Support

Choose your preferred contact method below to request online technical support:

Option 1: Quick Support via WhatsApp (Fastest)

Send us a direct message or voice note on WhatsApp describing your problem for quick inquiries and scheduling.

Chat with Us on WhatsApp

Option 2: Submit a Tech Support Form (Google Form)

Fill out our simple accessibility support form to describe your device, screen reader, and technical issue. We will review your request and contact you promptly.

Fill Out the Tech Support Request Form

Option 3: Email Support

Prefer email? Send your detailed technical support query directly to our inbox.

Email: aryaniraula.com.np@gmail.com


Frequently Asked Questions (FAQ)

How to get tech support for blind and visually impaired users?

You can get online tech support directly through our website by contacting us via WhatsApp, filling out our Google Form, or emailing us. We provide remote 1-on-1 assistance globally.

Where can I get help setting up NVDA or JAWS screen readers?

We offer specialized NVDA screen reader support online and JAWS tech support. We can remotely connect to your PC using NVDA Remote or remote assistance tools like Quick Assist to configure your synthesizers, add-ons, and settings.

How do you access my computer or phone remotely?

For Windows computers, we use NVDA Remote Access or remote assistance tools like Quick Assist and AnyDesk. For smartphones, we guide you step-by-step via a live voice call on WhatsApp, Zoom, or Google Meet while using screen sharing when necessary.

How to make an Android or iPhone friendly for low-vision users?

We assist in configuring accessibility features such as Zoom/Magnifier, high-contrast displays, larger text scaling, TalkBack/VoiceOver gestures, and installing blind-friendly navigation and reading apps to make smartphones 100% compatible for visual disabilities.

What payment methods do you accept?

We accept international payments safely via PayPal, Credit/Debit Card, UPI, or any other convenient payment method after your technical issue is successfully resolved.

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